We love getting feedback from our guests. Their opinions help shape our services and it’s always encouraging for the staff to hear how much they’re appreciated. If there’s something that we can improve on, we are always eager to find out what that might be.
Cartoon Feedback

A Guest’s Cartoon Response

Guest Feedback

  • Very restful and safe
  • Valued the privacy and the freedom to choose what was best for me to do
  • Quiet, clean, warm and friendly
  • Staff excellent, friendly, helpful, good to talk with
  • Staff upbeat, approachable and professional
  • Excellent meals. Food healthy and well cooked
  • A comfortable house, nice room and bed
  • There’s a calm consistent atmosphere in the house
  • I was made to feel at home and helped on the road to recovery
  • I just wanted to say how grateful I am at being able to stay here
  • Thanks to all the staff for their time help and support it is greatly appreciated
  • I give Beth Shean ten out of ten for making my stay enjoyable
  • A very healing place
  • Staff are very supportive
  • Thank you so very much for your kindness
  • The house is quiet and peaceful
  • A very friendly team
  • A lovely stay, staff are wonderful and very hospitable

A Special Blessing

A recent guest expressed his thanks with a Māori whakataukī (proverb) and karakia (prayer) to bless the staff who had supported him…

Unuhia, unuhia
Unuhia ki te uru tapu nui
Kia wātea, kia māmā, te ngākau, te tinana, te wairua i te ara takatā
Koia rā e Rongo, whakairia ake ki runga
Kia tina! Tina! Hui e! Tāiki e!
Draw on, draw on,
Draw on the supreme sacredness
To clear, to free the heart, the body
And the spirit of mankind
Rongo, suspended high above us (in ‘heaven’)
Draw together! Hold fast together! Affirm!

He hōnore, he korōria ki te Atua
He maungārongo ki te whanui
He whakaaro pai ki ngā tāngata katoa
Hangā e te Atua he ngākau hou
Ki roto, ki tēnā, ki tēnā o mātou

Whakatōngia to Wairua Tapu
Hei awhina, hei tohutohu i a mātou
Hei ako hoki i ngā mahi mō tēnei rā
Ake, ake, ake
Amine

Honour and glory to God
Peace on earth
Goodwill to all people
Lord, develop a new heart
Inside all of us

Instill in us your Holy Spirit
Help us, guide us
In all the things we need to learn today
Forever, and ever
Amen

Many thanks for your support during this period of my ride.

Haumi e, tuia, tāiki e!